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Field guide

Wildfire Coordination Template

Set up evacuation-zone tracking, shelter capacity, and partner comms before the line moves again.

30 min · 6 stepsCoordinators supporting evacuations and shelter operations for a wildfire — primary or supporting org.

Outcome

Zones mapped, shelters live with capacity, and a comms cadence locked in with partner agencies.

  1. Step 01 · 6 min

    Map your evacuation zones

    Pull official evacuation orders from your county or fire agency and recreate the zones as named regions in AidGrid (Settings → Regions). Tag each zone with its current order level: warning, evacuation, repopulation. The triage engine uses zone status to boost urgency for cases inside active evacuation orders.

    • Every active zone created with current order level
    • Cross-checked against the official agency map within the last hour
    • Zone names match the agency's naming so partners are unconfused
  2. Step 02 · 8 min

    Set up resource points

    Add evacuation centers, animal shelters, supply distribution sites, and registration desks. For wildfires, animal capacity is often a bottleneck — split it from human capacity as a separate resource so matching is honest. Add hours of operation; 24/7 sites should be marked explicitly.

    • Human and animal shelter capacity tracked separately
    • 24/7 sites marked so after-hours matches don't route to closed locations
    • Re-entry / repopulation centers added if applicable
  3. Step 03 · 4 min

    Configure shelter capacity tracking

    Decide who owns capacity updates at each shelter (typically the on-site lead). Give them the 'coordinator' role and walk them through the mobile capacity edit (tap the occupancy number → adjust → save). Set a 2-hour reminder so capacity doesn't go stale during peak intake.

    • Each shelter has a named capacity owner
    • Mobile capacity update tested by the owner
    • Stale-capacity reminder set to 2 hours
  4. Step 04 · 5 min

    Establish communication protocols

    Wildfires usually involve multiple agencies (fire, sheriff, Red Cross, county OES, mutual aid). Document who you'll refer cases to for each scenario in Settings → Partners. Add their preferred channel — some accept email, some prefer a secure link, some have an API integration. Agree on a sitrep cadence (every 2 hours during active fire behavior).

    • Partner referral routes documented for the top 5 case types
    • Preferred channel confirmed with each partner contact
    • Sitrep cadence agreed and on the team calendar
  5. Step 05 · ongoing

    Run the response

    During active fire behavior, urgency scores will run high — that's correct. Trust the triage engine but always sanity-check 90+ cases before paging on-call. Use the duplicate banner to merge the inevitable wave of cases reporting the same neighborhood. When evacuation orders change, update zone status immediately so re-triage reflects reality.

    • Every 90+ urgency case touched within 30 minutes
    • Duplicate clusters reviewed at each briefing
    • Zone status updated within 10 minutes of agency orders changing
  6. Step 06 · 7 min (post-event)

    Document for after-action

    After repopulation, run a full coordination summary for the incident period. Export PDF for the agency hot-wash and CSV for your own program metrics. Capture three lessons learned in the report notes — what worked, what didn't, what you'll change. Archive temporary shelters but keep the zones so next season's setup is faster.

    • Final PDF shared with partner agencies within 7 days
    • Three lessons learned captured in the saved report notes
    • Zones retained, temporary resources archived

Next guide

Shelter Surge Playbook

20 min · 5 steps

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