Response Summary
- Cases received
- 847
- Cases resolved
- 729
- Resolution rate
- 86%
- Active when closed
- 118
All resources
Example coordination summary
North Bay Flood Response — Day 7
Generated for Coast Mutual Aid Network · Period: Mar 14 06:00 – Mar 21 06:00 (PT) · 847 cases
Try AidGrid freeExample data — not a real incident
Triage Distribution
- Life-safety (90+)
- 42 cases · 5%
- Urgent (70–89)
- 186 cases · 22%
- Elevated (40–69)
- 354 cases · 42%
- Standard (0–39)
- 265 cases · 31%
Duplicate Detection
- Clusters detected
- 94
- Auto-suggested, confirmed by coordinator
- 78
- Auto-suggested, separated by coordinator
- 16
- Submissions merged into clusters
- 213
Resource Utilization
- Resources active in period
- 32
- Peak shelter occupancy
- 94% (Centro Cívico)
- Average shelter occupancy
- 67%
- Refusals logged (over capacity)
- 21
Response Timing (SLA)
- Avg. time to triage
- 1m 12s
- Avg. time to first action
- 8m 41s
- Avg. time to resolution
- 3h 27m
- 90+ urgency cases touched < 30 min
- 100%
Stale Case Tracking
- Stale alerts fired
- 37
- Cleared within 4 hours of alert
- 31
- Cleared within 24 hours
- 35
- Still stale at report time
- 2
Team Activity
- Coordinators active
- 11
- Cases per coordinator (median)
- 62
- Cases routed to teammate
- 184
- Cases referred to partner org
- 97
AI Performance
- Triage runs
- 847
- Avg. confidence
- 0.82
- Coordinator overrides
- 61 · 7%
- Manual review queue (low confidence)
- 23
Notes
Day-7 snapshot of an evolving response. Triage held under SLA throughout the period despite a 3× intake spike on day 2 when the evacuation order expanded west of the river. Refusals at Centro Cívico drove the standup of an overflow shelter at Iglesia San Juan on day 3; AI matching routed there automatically once capacity flipped to amber.
Two cases remain stale at report time — both medical referrals awaiting partner-org confirmation. Owner: J. Reyes (escalated to county OES at 04:12 PT).
AI outputs were used as decision support, not final determinations. All routing and resolution actions were taken by named coordinators.
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